FAQ

 

Venue Information

 

How can I travel to the event?

Transport by air

Dublin is highly accessible for delegates travelling from the UK, Europe, the US, and beyond. Dublin Airport is just 15 minutes from The Convention Centre Dublin via the Port Tunnel and serves over 180 routes – including direct flights to all major UK and European cities and daily flights to the Emirates and several North American cities.

For your journey to The CCD, the Airlink airport shuttle bus stops directly outside the building, while taxi and car hire services are also easily available.

Useful Links:

How to get to the CCD from Dublin Airport

  • From Dublin Airport at the roundabout, take the 2nd exit onto the M1
  • Continue on the M1 until you reach the Port Tunnel.
  • Exit the Port Tunnel at the end and continue onto East Wall Road.
  • At the roundabout at the end of East Wall Road (beside 3 Arena), take the 2nd exit onto North Wall Quay
  • After 850 metres you’ll reach The CCD on your right

Conference Support from Aer Lingus

Aer Lingus is Ireland’s national airline and offers support for event organisers and delegates travelling to Dublin through discounts on airfares, support for site inspections, keynote speaker tickets and access to the airline’s new Gold Circle Lounge at Dublin Airport. The airline also has a portal facility on its website, which is used to partner with conference and event organisers and simplify the booking process for individuals and delegates travelling to Ireland.

Learn more about the range of initiatives and support available that help bring international events to Dublin.

Is there parking available at the venue?

There are 320 spaces in the CCD’s underground car park and over 2,300 other car parking spaces in the surrounding area. Find out about more parking facilities near the CCD.

Accessing the underground car park

Coming from the city centre, you can approach our car park via Mayor Street Upper or North Wall Quay. If approaching via Mayor Street Upper, drive past the back of The CCD and, to your right, you will see a ramp leading down to the car park entrance. If you are approaching The CCD from North Wall Quay, the easiest way in is to turn onto Park Lane (first turn left after The CCD coming from the city centre, last turn right before The CCD coming from Dublin Docklands). Take the first left off Park Lane and turn left down the ramp to the car park.

When you go down the ramp, turn right for The CCD car park. Please note that when you park, you must use the designated lift to exit the car park and ascend to Ground Level. For security reasons, all users of the car park must exit the building at ground level on the east side of The CCD, and do not have direct access into The CCD foyer. If you are attending an event at The CCD, simply walk around to the main entrance. You can find information on access for delivery vehicles here.

Parking

There are over 2,300 spaces in car parks near The CCD. A map of car park locations is available by selecting ‘Parking’ from the dropdown menu on our interactive map.

In addition to the car parks listed below, just across the Samuel Beckett Bridge you will find on-street pay and display parking on Stoney Road, Forbes Street and Hibernian Road, which operate from 7.00am to 7.00pm Monday to Saturday at €2.40 per hour.

Accessibility

Promising the same warm Irish welcome to all, the CCD is the first ever Irish venue to win the Meetings & Incentive Travel (M&IT) Award for Access Excellence. That is just one of the reason why we are pleased to be hosting Women in Tech Dublin there. As a purpose-built world-class conference venue, all legislative requirements for accessibility have been incorporated into the design and construction of the CCD. For more information on accessibility within the venue, please click here.

If you do require special access when onsite, please contact rebecca@maddoxevents.com.

 

Pre-Event Information

 

Will I receive event updates?

Yes, we will email you weekly leading up to the event (a month out). You will receive speaker, content and event updates.

Will I be sent a ticket?

No. Your badge will be ready at the registration desk for you to collect. More information on specific registration will be sent to you no less than 2 weeks before the event. 

I am no longer able to attend; can my pass be amended?

Yes, please email our Community Lead, Sana to amend pass details.

I am no longer able to attend; can I get a refund?

We are unable to offer refunds less than 30 days before the conference. However, you can transfer your place on to another colleague. 

 

Event Day Information

 

What time does the event start and finish?

Registration starts at 08:00am on Day 1 with the first session starting at 08:45am and 08:15am on Day 2 with the first session starting at 09:15am. The last session will end at 17:00pm, you are then invited to join us for networking drinks for an hour on day 1. On day 2, the event finishes at 15:40pm.

Can tickets be purchased on the event day?

Yes, our Community Lead, Sana will be there on site and can take payment cards on the door. The event was sold out last year, so to avoid disappointment on the day we advise purchasing tickets in advance.

What is the dress code? 

There is no specific dress code. We encourage attendees to wear whatever they find most comfortable, most people joining us tend to opt for the smart casual approach. 

Will there be somewhere I can store my bags/coats? 

There are two cloakrooms located within the ground floor, underneath the escalators. CCD Hosts will be present to help direct visitors. There is €2 charge per item. Opening hours are 08:00 until 19:00hrs.

Will lunch be provided?

Yes, lunch will be provided along with light snacks and refreshments during coffee breaks. Email Sana with your dietary requirements, to ensure that catering has the correct options, please ensure you send dietaries by the 26th of August.

What is the agenda comprised of? 

Everyone will start in the main plenary until 11:00am when the break out rooms and workshops open. All attendees will end the day back in the main plenary from 16:20pm. 

Agendas will be available at registration for all visitors however we also recommend you view the online agenda before arriving. 

What about workshops? 

Workshops will have to be registered for. We will email you 2 weeks before the event with details on how to register for the workshops of your choice. Gold pass holders receive priority access for workshop registrations.

The agenda has changed since I last looked.

The agenda is subject to change in order to reflect changes in the sector and audience demands.

Where are the toilets located?

There are two sets of toilets on every floor. These will be clearly signposted.

Is there a mothering room?

There is not a dedicated mothering room available.

Is there a prayer room?

There is not a dedicated prayer room available.

Is there a quiet room?

There is not a dedicated quiet room.

Is there disabled access?

The Convention Centre Dublin has award winning disabled access. For more information on accessibility within the venue, please click here. If you do require special access when onsite, please contact rebecca@maddoxevents.com.

Is there a cash machine?

The nearest ATM is inside the MACE supermarket on Lower Mayor Street. The next closest cash point is at the AIB Branch on Central Square. Both cash points are within ten minutes’ walk of The Convention Centre Dublin.

Can I bring my child?

Children are allowed during the events open hours only. Children are not permitted to be present during the networking drinks at 17:00hrs on Thursday 12th September.

Will there be a first aider onsite?

There will be a first aider onsite. Please notify the organisers or venue staff in case of a medical emergency.

 

Post Event

 

Are the presentations recorded?

Yes, the main plenary will be recorded and will be made available to speakers, event partners & gold pass holders. We will email you once the recordings are available

Are the presentations available?

This is up to the speakers’ discretion. Please email Isabella to ask if it’s available.  

Can I leave feedback?

An online survey will be circulated post-event. We welcome all feedback.